How to request a refund

We think you're going to love Minimalist! However if you are not completely satisfied with your purchase you can request a refund directly from Apple by following these steps.

Step 1: Ensure you're looking for help with our app!

There are a number of apps referred to as "Minimalist" in the App Store. We make Minimalist Password Manager which runs exclusively on iPhone, iPad, and Mac:

Screenshots of Minimalist Password Manager running on iPhone, iPad, and Mac

Please continue if you're looking for help with our app. Otherwise please contact the developer of your app for support. Thanks and good luck!

Step 2: Give us a chance to address your issue!

We put a lot of effort into making Minimalist great. However we still have a long way to go to make Minimalist the best password manager for iPhone, iPad, and Mac. Here's where you can help!

Please let us know exactly why Minimalist is not working out for you. We may be able to help! And if not, we can use your feedback to improve Minimalist in the future! Perhaps we can even win you back someday!

Please send your feedback to hello@minimalistpassword.com. We'll be happy to hear from you!

Step 3: Request a refund directly from Apple

All Minimalist purchases go though Apple's App Store. As a result we are unable to process your refund request because your purchase was actually from Apple rather than from us.

Instead you can request a refund directly from Apple by following the steps in this Apple Support article.

Please let us know if you run into any trouble.

Thanks again and take care for now!

Frequently Asked Questions

Questions? Suggestions? Feedback?

We're on a mission to make Minimalist the best password manager for iPhone, iPad, and Mac. We'd love to hear from you!

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