How to restore purchase if still showing Free Trial
Minimalist attempts to recognize purchases made on any of your devices. However there are circumstances where Minimalist can't see your purchase and shows the Free Trial instead. Simply restore your purchase inside Minimalist to re-enable Unlimited Passwords.
How to restore your purchase
Here's how to restore your purchase on any device still showing Free Trial:
- Ensure the device has an active internet connection.
- Open the Minimalist app.
- Select gear icon to open the Settings screen.
- Select "Unlimited Passwords" to open the Purchase screen.
- Select "Restore purchases” located just under the last purchase option.
- Wait a minute or two for Minimalist to update and process the App Store receipt.
With any luck your purchase will be acknowledged and you will again have Unlimited Passwords.
Still seeing Free Trial after restoring your purchase?
Purchases in Minimalist are associated with a particular Apple ID. Let's start by confirming your purchase completed successfully and is associated with your current Apple ID.
How to confirm Annual Subscription:
- Open the App Store Subscriptions screen by following the appropriate link:
- Confirm Minimalist is listed under "Active".
- If Minimalist is not listed under active, the purchase may not have completed successfully and you can simply try again inside the Minimalist app.
How to confirm One-Time Purchase:
- Open the App Store Purchase History screen by following the appropriate link:
- Confirm Minimalist's One-Time Purchase is present.
- You may need to adjust the Date Range at the top to see older purchases.
- If Minimalist's One-Time Purchase is not listed, the purchase may not have completed successfully and you can simply try again inside the Minimalist app.
Still seeing Free Trial after confirming your purchase?
There are a surprising number of moving parts required to make in-app purchases work correctly. A temporary hiccup in any part can prevent purchases from being recognized. Sometimes the answer is something really simply like restarting the app or device.
Please ensure you have an active internet connection, then try these in the following order, re-checking the purchase screen after each attempt:
- Quit or Force-Quit and relaunch the Minimalist app.
- Restart the device.
- Delete and reinstall the Minimalist app. PLEASE ensure all your data is synced to iCloud or exported somewhere safe before deleting the app. Let us know if you need any help with this.
Still seeing Free Trial after restarting & reinstalling?
There is one more thing you can try which will force your device to recognize the purchase... you can initiate the purchase again.
The App Store will not let you to pay for Minimalist in-app purchases twice, so assuming you've confirmed your purchase in the previous steps, you can safely initiate the purchase again without being charged. The purchase will simply fail with a message saying "You've already purchased this".
Still seeing Free Trial?
Oh my, this is a tricky one indeed!
Please reach out to us at firstname.lastname@example.org . Include as much detail as possible regarding the initial purchase and the outcome of the above steps. Pro tip: Screenshots help a lot!
Rest assured, we will get this sorted out one way or another!
Frequently Asked Questions
Sharing passwords with family members via shared vaults
Minimalist’s support of Family Sharing is currently limited to sharing purchases. We do not currently support sharing of actual passwords via shared vaults... at least not yet!
How to share passwords and other information
We've received numerous requests to add a variety of sharing methods to Minimalist. Each method serves a slightly different purpose and has different security ramifications. Here's what's currently available and what we're working on next.
AutoFill in non-Safari browsers on Mac?
Minimalist AutoFill is currently limited to browsers and apps which support Apple’s AutoFill system. On iOS this includes virtually all of them: Chrome, FireFox, Brave, DuckDuckGo, Edge, Opera, and probably many others. On Mac however, it's currently limited to Safari only... at least for now.
How to prevent Safari on Mac from asking to save passwords
Unfortunately it seems there is no way to prevent Safari on Mac from offering to save passwords, even while using Minimalist AutoFill! This seems to be an oversight on Apple’s part. However there is hope! Apple is always looking for ways to improve their products and give us a better experience, we just need to let them know how!
How to save new logins from Safari back into Minimalist
Minimalist communicates with Safari via Apple’s AutoFill system which provides secure, private, and convenient auto-filling of usernames and passwords into websites and apps. Unfortunately Apple's AutoFill system does not currently support saving new logins from Safari back into Minimalist... at least not yet!
How to keep in sync via iCloud
Minimalist keeps all your data in sync across iPhone, iPad, and Mac via iCloud. Usually this happens automatically without you needing to do anything. However occasionally a device requires a few extra steps to allow Minimalist to access iCloud. Here's what you'll need to do.
How to AutoFill a single Login item on multiple websites
Many online accounts can be used to sign-in to multiple different websites. For instance an Apple ID can be used to sign into Apple.com, iCloud.com, and numerous other websites. That's why Minimalist supports auto-filling of a single Login item on multiple websites.
How to AutoFill credit card information
Minimalist AutoFill is built on Apple’s AutoFill system which provides secure, private, and convenient auto-filling of usernames and passwords into websites and apps. Unfortunately Apple's AutoFill system is currently limited to usernames and passwords only, and does not support auto-filling of other content types such as credit card information... yet.
How to automatically copy one time passwords when using AutoFill
Minimalist AutoFill is built on Apple’s AutoFill system which unfortunately does not yet support auto-filling of 2FA one time passwords for third party passwords managers like Minimalist. That's why Minimalist offers automatic copying of 2FA one time passwords while using AutoFill.
How to attach files, photos, PDFs, and more
Securely store files, photos, PDFs, and more inside any item in Minimalist using an "Attachment" field. Attachments are synced via iCloud using the same end-to-end encryption as everything else in Minimalist.
What is a Menu Bar App and will Minimalist be adding one?
Menu Bar Apps are like mini versions of an app that live in your Mac's menu bar. They are generally used to show status information or perform common tasks such as opening an existing login, adding a new login, or generating a random password. Let us know what you'd like in a Minimalist Menu Bar App and we'll do our best to accommodate!
How to see if a password has been compromised in a data breach
Data breaches are far more common than any of us want to admit. Passwords are leaked with alarming frequency. Websites exist where you can check if your passwords have been compromised, but you have to check them one at a time! Wouldn't it be great if Minimalist could safely and securely check them all for you? Yeah, we think so too!
What is a third party security audit and has one been performed?
A third party security audit is a thorough assessment of all code, documentation, and processes related to a software system by an independent third party security firm. The goal of an audit is to uncover potential security risks which can then be patched by the software's developer. As Minimalist is relatively new, we have not been able to perform such an audit... yet!
Will Minimalist be adding an Apple Watch app?
We've received a number of requests to add an Apple Watch to Minimalist. While we're definitely open to the idea, we're not entirely sure what a Minimalist Apple Watch app would do! So here's your chance to tell us! Let us know exactly what you'd like to see in an Apple Watch app for Minimalist.
How to AutoFill multiple username fields on sites like American Airlines
Minimalist AutoFill is built on Apple’s AutoFill system which provides secure, private, and convenient auto-filling of usernames and passwords into websites and apps. Unfortunately Apple's AutoFill system is currently limited to a single username / password combination, and does not support auto-filling of multiple username fields... yet.
How to show the password history of a Login item
Minimalist keeps a history of previous passwords used for each Login item. Follow these steps to show and hide any Login item's password history.
Questions? Suggestions? Feedback?
We're on a mission to make Minimalist the best password manager for iPhone, iPad, and Mac. We'd love to hear from you!
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