How to restore purchase if still showing Free Trial

Minimalist attempts to recognize purchases made on any of your devices. However there are circumstances where Minimalist can't see your purchase and shows the Free Trial instead. Simply restore your purchase inside Minimalist to re-enable Unlimited Passwords.

How to restore your purchase

Here's how to restore your purchase on any device still showing Free Trial:

  • Ensure the device has an active internet connection.
  • Open the Minimalist app.
  • Select gear icon to open the Settings screen.
  • Select "Unlimited Passwords" to open the Purchase screen.
  • Select "Restore purchases” located just under the last purchase option.
  • Wait a minute or two for Minimalist to update and process the App Store receipt.

With any luck your purchase will be acknowledged and you will again have Unlimited Passwords.

Still seeing Free Trial after restoring your purchase?

Purchases in Minimalist are associated with a particular Apple ID. Let's start by confirming your purchase completed successfully and is associated with your current Apple ID.

How to confirm Annual Subscription:

  • Confirm Minimalist is listed under "Active".
  • If Minimalist is not listed under active, the purchase may not have completed successfully and you can simply try again inside the Minimalist app.

How to confirm One-Time Purchase:

  • Confirm Minimalist's One-Time Purchase is present.
    • You may need to adjust the Date Range at the top to see older purchases.
  • If Minimalist's One-Time Purchase is not listed, the purchase may not have completed successfully and you can simply try again inside the Minimalist app.

Still seeing Free Trial after confirming your purchase?

There are a surprising number of moving parts required to make in-app purchases work correctly. A temporary hiccup in any part can prevent purchases from being recognized. Sometimes the answer is something really simply like restarting the app or device.

Please ensure you have an active internet connection, then try these in the following order, re-checking the purchase screen after each attempt:

  • Quit or Force-Quit and relaunch the Minimalist app.
  • Restart the device.
  • Delete and re-install the Minimalist app. PLEASE ensure all your data is synced to iCloud or exported somewhere safe before deleting the app. Let us know if you need any help with this.

Still seeing Free Trial?

Oh my, this is a tricky one indeed!

Please reach out to us at hello@minimalistpassword.com . Include as much detail as possible regarding the initial purchase and the outcome of the above steps. Pro tip: Screenshots help a lot!

Rest assured, we will get this sorted out one way or another!

Frequently Asked Questions

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